Security Policy

At Churchdown Osteopaths, protecting your personal information is an important part of the way we work. We use trusted technology, secure systems and sensible working practices to help keep your information safe.

Website security

Our website uses SSL (HTTPS) encryption to help protect information transmitted between your device and our website. The site is hosted on Squarespace, a professionally managed platform that maintains its own security infrastructure and ongoing platform updates.

Secure systems

We use established cloud-based systems to support the delivery of our services, including Squarespace for our website, Cliniko for practice management and patient records, CliniqApps to support patient care, and MailerLite for email communications where patients have chosen to receive them.

Access to these systems is restricted to authorised users and protected through secure authentication measures, including strong passwords and multi-factor authentication where available.

Protecting patient information

Patient confidentiality is fundamental to our practice. Access to personal information is limited to those who need it to carry out their role, and everyone working within the practice is expected to maintain appropriate standards of confidentiality and data protection.

Our approach

We work with reputable technology providers and regularly review our procedures to help keep information secure. While no online system can guarantee absolute security, we take reasonable and proportionate steps to safeguard the information entrusted to us.

If you have any questions about how we protect your information, please feel free to get in touch.